PCS Electronics PCS Electronics - home page PCS Electronics  
RegisterSearchFAQAM & FM Radio transmitters shop UsergroupsLog in
CyberMax Micro v4.0/PCIMAX 3000+ Problem

 
Reply to topic    PCS-Electronics Forum Index » PCI MAX transmitters View previous topic
View next topic
CyberMax Micro v4.0/PCIMAX 3000+ Problem
Author Message
mlchae1
New registered user
New registered user


Joined: 27 Nov 2010
Posts: 7

Post CyberMax Micro v4.0/PCIMAX 3000+ Problem Reply with quote
I have a PCIMAX 3000+ 1W using the CyberMax Micro v4.0 software. After much effort I finally got it operational. Now I have run into a problem.
When I try to change frequencies and try to update using UPDATE TX on the CyberMax UI nothing happens. It was working beautifully then just stopped.
Any help would be greatly appreciated.
Sat Nov 27, 2010 1:40 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
Are you using correct com port?

Make sure you are using cybermax micro software for these cards/units.

Marko

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Sun Nov 28, 2010 6:11 pm View user's profile Send private message Visit poster's website
mlchae1
New registered user
New registered user


Joined: 27 Nov 2010
Posts: 7

Post Reply with quote
Hi Marko,
Thank you fo the prompt reply. I am using the CyberMax Micro v4.0 software and drivers. Since my original post I have gotten the CyberMax to update using the UPDATE TX command after restarting the computer. The problem now is it will not change frequencies. I broadcast on 87.9. 87.9 is the frequency in the Transmitter Freq. window but the card is broadcasting on approximately 88.3 no matter what I do. I have tried uninstalling and reinstalling the software and drivers numerous times to no avail. No matter what frequency is in the window when I update it still broadcast at 88.3.

Any help would be appreciated,
mlchae1
Tue Nov 30, 2010 8:18 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
Hi,

Usually things go pretty smoothly with this latest model.

Since you are having so many difficulties it is possible that there is indeed a problem
with PCI MAX 3000+ card.

I will contact you via email so we can discuss service options.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Tue Nov 30, 2010 6:01 pm View user's profile Send private message Visit poster's website
mlchae1
New registered user
New registered user


Joined: 27 Nov 2010
Posts: 7

Post Reply with quote
Hi Marko,

Thanks again for the prompt replies. I was starting to have the same feeling about this card. I have had other problems with this card that I managed to work through myself. The problems seem to just start happening for no reasons. My setup has been the same since I installed the card.
The card I had before this one was a PCI MAX ULTRA, and it worked flawlessly. Know I'm sorry I let it go to a coworker.
The card I wanted was the PCIMAX 3000+ Platinum, but my ex bought me this one. The card is great when it it works, but it needs constant attention for one thing or the other.
I look forward to your email.
mlchae1
Tue Nov 30, 2010 11:38 pm View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
Well, we had problems with the 2007+ model, either with the drivers
or the final transistor. It was a quite sensitive card.

But the 3000+ is so far rock solid, we have had zero failed final transistors after more
than a year of sales. The built-in protection seems to be working.

We had a few people who could not install driver properly, but with our help that
was settled pretty fast. Now that we've updated the manual and guide this seems
to be a thing of the past as well.

Your card probably has some kind of hardware problem, send it over and we'll have a look.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Tue Nov 30, 2010 11:55 pm View user's profile Send private message Visit poster's website
mlchae1
New registered user
New registered user


Joined: 27 Nov 2010
Posts: 7

Post Reply with quote
Hi Marko,

Thanks again for the prompt reply. Would you please send me instructions on how and where to send the card.
Thanks,
Mike Inge
Wed Dec 01, 2010 5:04 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
Sure, but lets do that via email.

Regards,
Marko

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Wed Dec 01, 2010 10:49 am View user's profile Send private message Visit poster's website
mlchae1
New registered user
New registered user


Joined: 27 Nov 2010
Posts: 7

Post Reply with quote
Marko,
That would be great, just tell me what I need to do. I'll be out of town today(Wednesday), but I shall return this evening.
Mike
Wed Dec 01, 2010 11:34 am View user's profile Send private message
mlchae1
New registered user
New registered user


Joined: 27 Nov 2010
Posts: 7

Post Reply with quote
Hi Marko,

Thanks again for your help and prompt replies.
I’m back from my trip and ready to restart troubleshooting.
Since my last post I started to suspect part of my problem might be hard drive related. I’ve installed a new 500gb hard drive and updated from XP HOME to Windows 7 Home Premium. Now the computer seems more stable, although the move has created another problem. When I install the USB2Comport driver the card won’t show up in the my PORTS(COM & LPT) drop down in device manager.It shows up in the sound device drop down part of device manager but does not have a Port for CyberMaxMicro v4.0 .
I’ve uninstalled and reinstalled the drivers several times,taken out the card and reinstalled it all to no avail. I’ve even tried to find a suitable VCP application on with no luck.
Any Help would be appreciated.
Mike Inge
Mon Dec 06, 2010 11:17 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
Dear Michael,

your card probably has some kind of hardware problem, send it over and we'll have a look.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Mon Dec 06, 2010 12:25 pm View user's profile Send private message Visit poster's website
mlchae1
New registered user
New registered user


Joined: 27 Nov 2010
Posts: 7

Post Reply with quote
Hi Marko,

Thank you for the reply. How and where do I send it?

Mike Inge
Tue Dec 07, 2010 7:39 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
I have emailed you address yesterday.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Tue Dec 07, 2010 9:58 am View user's profile Send private message Visit poster's website
Display posts from previous:    
Reply to topic    PCS-Electronics Forum Index » PCI MAX transmitters All times are GMT + 1 Hour
Page 1 of 1

 
Jump to: 
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © 2001, 2005 phpBB Group