Waiting for payment???

Discuss computer software and hardware with other users...(SW limiters, audio processors etc)

Moderators: Sir Nigel, Nina, pcs, 5r, phpBB2 - Administrators

Post Reply
Kristof Mertens
New registered user
New registered user
Posts: 6
Joined: Tue Jul 24, 2007 12:53 am

Waiting for payment???

Post by Kristof Mertens »

Hello

I have a problem. I order at PCS Electronics have done on 22 June 2007.
Still my status on my account on "waiting for payment" stands.
I have already sent e-mail but i get no answer. What can i do?


Greetz

Kristof
User avatar
pcs
Site master
Site master
Posts: 3132
Joined: Fri Jan 18, 2002 1:00 am
Location: Radio Land
Contact:

Post by pcs »

It has been sent today, the status will be updated in the evening.

It took a bit longer due to my vacation, sorry.

PS: You did in fact get an answer.

PS2: What does this have to do with PC Software and Hardware?
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Kristof Mertens
New registered user
New registered user
Posts: 6
Joined: Tue Jul 24, 2007 12:53 am

Post by Kristof Mertens »

pcs wrote:It has been sent today, the status will be updated in the evening.

It took a bit longer due to my vacation, sorry.

PS: You did in fact get an answer.

PS2: What does this have to do with PC Software and Hardware?

Ok thanks!

It's mayby the mistake of my firewal on my pc.


Sorry for the wrong posting


Greetz

Kristof
User avatar
pcs
Site master
Site master
Posts: 3132
Joined: Fri Jan 18, 2002 1:00 am
Location: Radio Land
Contact:

Post by pcs »

Your order is not 60668, it is 60676. it was made again when you changed payment type I think.

Look under the new order, tracking number is there. It was indeed sent yesterday.
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Kristof Mertens
New registered user
New registered user
Posts: 6
Joined: Tue Jul 24, 2007 12:53 am

Post by Kristof Mertens »

pcs wrote:Your order is not 60668, it is 60676. it was made again when you changed payment type I think.

Look under the new order, tracking number is there. It was indeed sent yesterday.

My account say me that i have order 60494.


Also the date of order is not correct with the day of order


Greetz
Kristof
User avatar
pcs
Site master
Site master
Posts: 3132
Joined: Fri Jan 18, 2002 1:00 am
Location: Radio Land
Contact:

Post by pcs »

You have two orders, check the other one.

Here it is: xxxxxxxxxxx, fedex, one box
Last edited by pcs on Thu Jul 26, 2007 2:07 pm, edited 1 time in total.
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Kristof Mertens
New registered user
New registered user
Posts: 6
Joined: Tue Jul 24, 2007 12:53 am

Post by Kristof Mertens »

pcs wrote:You have two orders, check the other one.

Here it is: 861499644554, fedex, one box
https://www.pcs.si/account_history_info ... r_id=60494


I have only pay for order order 60494.

I see on my account only one order that i make.



Greetz
Kristof
User avatar
pcs
Site master
Site master
Posts: 3132
Joined: Fri Jan 18, 2002 1:00 am
Location: Radio Land
Contact:

Post by pcs »

I see the problem now, there is another customer with similar name.
I've forwarded this to billing, they will contact you.

Sorry about the confusion.
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Post Reply