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thaielectro
New registered user
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Joined: 07 Feb 2006
Posts: 1

Post no delivery Reply with quote
Dear pcs

You don t answer my question do you send already the order 54616 ? yes or not ?

one month and nothing ?

I know airmail need 2 weeks ( but it is nearly 5 weeks now !!)

Do you realy send it ? if yes when ?
if not please do it.

I will take your usual no answer as a no.

You will deleted this topic i Know, but how you will delete on other
radio forum?

Best Regards

Marc Lenoble
Tue Feb 07, 2006 9:33 am View user's profile Send private message
Sir Nigel
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Joined: 28 Nov 2003
Posts: 334
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Post Reply with quote
Nous n'allons pas supprimer votre message mais je pense qu'il faut parler avec PCS par email. Le forum est pour demander des questions et pour faire des suggestions. Ça ne me fait rien que vous ferez sur les "autres forums" mais je vous dis que pour faire une menace n'est pas très gentil.

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Fri Feb 10, 2006 9:35 pm View user's profile Send private message Visit poster's website
jerseyru
New registered user
New registered user


Joined: 12 Feb 2006
Posts: 8

Post Re: no delivery Reply with quote
thaielectro wrote:
Dear pcs

You don t answer my question do you send already the order 54616 ? yes or not ?

one month and nothing ?

I know airmail need 2 weeks ( but it is nearly 5 weeks now !!)

Do you realy send it ? if yes when ?
if not please do it.

I will take your usual no answer as a no.

You will deleted this topic i Know, but how you will delete on other
radio forum?

Best Regards

Marc Lenoble


Any word on this matter? I'm having the same problem.. My order # 54678.. It's been 3 weeks.. What's up??
Sun Feb 12, 2006 6:17 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
This is simply not the place for this kind of questions.

E-mail us directly, I can't even forward this to shipping department
from a forum.

Use e-mail at our website or even better the email form at our website
http://www.pcs-electronics.com/en/index.php?sub=aboutpcs
This way you'll know your spam filter is not interfering when you
receive automatic confirmation of delivery in a few seconds after
submitting a question. If you do not receive such confirmation, you'll at
least know your spam filter is intercepting our messages.

Please don't assume this is a small problem, a few our emails a day
bounce and are not delivered. Some people even do not know their
email address, they place www. in the beginning, there is no @ etc
etc, I could go on for hours. In hotmail or yahoo make sure you check
your spam folder (cleaned every couple days, I think).

Yes, e-mail is nowadays about as reliable as Polish Fiat, and that's
one crapy car indeed for those who are not familiar with it. Courtesy
of bloody spammers and the abundand counter-measure spam filters.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Sun Feb 12, 2006 3:14 pm View user's profile Send private message Visit poster's website
Sir Nigel
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Joined: 28 Nov 2003
Posts: 334
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Post Reply with quote
I love the joke about Fiat.

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Mon Feb 13, 2006 2:36 am View user's profile Send private message Visit poster's website
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
Still no email from the guy?!

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Thu Feb 16, 2006 1:52 am View user's profile Send private message Visit poster's website
jerseyru
New registered user
New registered user


Joined: 12 Feb 2006
Posts: 8

Post Got an email Reply with quote
I finally got an email from you guys. You said it would be here in a couple days. I'll let you know when it arrives.
Thu Feb 16, 2006 10:36 pm View user's profile Send private message
jerseyru
New registered user
New registered user


Joined: 12 Feb 2006
Posts: 8

Post nuthin yet Reply with quote
3 1/2 weeks and I'm still waiting[/url]
Thu Feb 23, 2006 3:46 am View user's profile Send private message
5r
Moderator
Moderator


Joined: 26 Jan 2002
Posts: 61
Location: Radio Land
us.gif

Post Re: no delivery Reply with quote
thaielectro wrote:
Dear pcs

You don t answer my question do you send already the order 54616 ? yes or not ?

one month and nothing ?

I know airmail need 2 weeks ( but it is nearly 5 weeks now !!)

Do you realy send it ? if yes when ?
if not please do it.

I will take your usual no answer as a no.

You will deleted this topic i Know, but how you will delete on other
radio forum?

Best Regards

Marc Lenoble


How about picking up the parcel???
Fri Feb 24, 2006 10:55 am View user's profile Send private message
5r
Moderator
Moderator


Joined: 26 Jan 2002
Posts: 61
Location: Radio Land
us.gif

Post Reply with quote
[Edit by Marko for content and clarity]
When you place your order please specify a valid phone number. This is required by Fedex to contact you if you are not
at home. Also MAKE SURE you specify a VALID email address. And make sure there are no spam filters engaged.

These two vital pieces of information are the only way to contact you in case fedex is unable to deliver the package.

In this particular case fedex wasn't able to deliver the package and it has been returned to us now. It is here in our office.
We had to pay return shipping and an extra fee by the customs for returning package.

You are not the only one with this problem. We have had 2 similar cases this month. Usually very rude, calling us names. In
the end it turns out the package comes back to us, fedex can't reach them via phone and they don't read our emails.
So next time before you call someone names think about it.

Thank you!
Fri Feb 24, 2006 2:31 pm View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Re: no delivery Reply with quote
thaielectro wrote:
Dear pcs

You don t answer my question do you send already the order 54616 ? yes or not ?

one month and nothing ?

I know airmail need 2 weeks ( but it is nearly 5 weeks now !!)

Do you realy send it ? if yes when ?
if not please do it.

I will take your usual no answer as a no.

You will deleted this topic i Know, but how you will delete on other
radio forum?

Best Regards

Marc Lenoble


www.fedex.com 854773432860

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Fri Feb 24, 2006 10:49 pm View user's profile Send private message Visit poster's website
jerseyru
New registered user
New registered user


Joined: 12 Feb 2006
Posts: 8

Post Re: no delivery Reply with quote
pcs wrote:
thaielectro wrote:
Dear pcs

You don t answer my question do you send already the order 54616 ? yes or not ?

one month and nothing ?

I know airmail need 2 weeks ( but it is nearly 5 weeks now !!)

Do you realy send it ? if yes when ?
if not please do it.

I will take your usual no answer as a no.

You will deleted this topic i Know, but how you will delete on other
radio forum?

Best Regards

Marc Lenoble


www.fedex.com 854773432860


PCS what about me!?!? Can you get me a tracking number for order # 54678
Sun Feb 26, 2006 10:58 pm View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
This is how we will handle this from now on, if you want tracking info in the forum
we will publish it along with order details, including what you ordered and your
full address.

Are you guys ok with that? If not, email us directly.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Sun Feb 26, 2006 11:25 pm View user's profile Send private message Visit poster's website
jerseyru
New registered user
New registered user


Joined: 12 Feb 2006
Posts: 8

Post I hae a better Idea Reply with quote
pcs wrote:
This is how we will handle this from now on, if you want tracking info in the forum
we will publish it along with order details, including what you ordered and your
full address.

Are you guys ok with that? If not, email us directly.


No an email would be nice though.. jerseyru@gmail.com

No offense but this is the only way I have ever gotten a response from you guys. I used 3 different methods of contacting you. and no response for a couple weeks till I posted in a public forum. Then I got an email the next day. So I figured Id stick with what gets your attention.

So if you could get that info to jerseyru@gmail.com I'd appreciate it.. Thanks.
Mon Feb 27, 2006 2:30 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
The only possible explanation for absence of reply can be that you've got a spam filter.
You may not know about it, it could be at ISP level. They could be using ORBL or similar
unreliable method of spam prevention.

Every e-mail is answered. It may take up to 3 business days, but we answer every email.

Try using our hotmail address for the msn

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Mon Feb 27, 2006 2:38 am View user's profile Send private message Visit poster's website
jerseyru
New registered user
New registered user


Joined: 12 Feb 2006
Posts: 8

Post I'm on it Reply with quote
pcs wrote:
The only possible explanation for absence of reply can be that you've got a spam filter.
You may not know about it, it could be at ISP level. They could be using ORBL or similar
unreliable method of spam prevention.

Every e-mail is answered. It may take up to 3 business days, but we answer every email.

Try using our hotmail address for the msn


Can't be spam filter. All suspected spam goes to a folder marked spam for my review and is not deleted until I delete it. GMail (google mail) will not delete your email rather, it separates junk mail. Only I can delete the mail. But I will send another email to you right now.


****Message sent****
Mon Feb 27, 2006 2:51 am View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
I haven't received any emails and neither did Nina. There are none under hotmail as well.

So where did you write?

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Mon Feb 27, 2006 12:43 pm View user's profile Send private message Visit poster's website
jerseyru
New registered user
New registered user


Joined: 12 Feb 2006
Posts: 8

Post Reply with quote
I wrote to the hotmail like you asked.. . Check your spam filter.
Mon Feb 27, 2006 4:46 pm View user's profile Send private message
pcs
Site master
Site master


Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
I was thinking of the other one. I don't think peter is ever checking his hotmail.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Mon Feb 27, 2006 5:12 pm View user's profile Send private message Visit poster's website
Sir Nigel
Moderator
Moderator


Joined: 28 Nov 2003
Posts: 334
Location: us.gif
us.gif

Post Reply with quote
You might want to change what the Contact Us page says Marko. When you say "WE DO NOT READ THIS EMAIL!" it might make people think only the marko_slo address isn't used for email.

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Mon Feb 27, 2006 11:41 pm View user's profile Send private message Visit poster's website
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