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Waiting for payment???
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Kristof Mertens
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Joined: 24 Jul 2007
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Post Waiting for payment??? Reply with quote
Hello

I have a problem. I order at PCS Electronics have done on 22 June 2007.
Still my status on my account on "waiting for payment" stands.
I have already sent e-mail but i get no answer. What can i do?


Greetz

Kristof
Tue Jul 24, 2007 1:03 am View user's profile Send private message
pcs
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Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
It has been sent today, the status will be updated in the evening.

It took a bit longer due to my vacation, sorry.

PS: You did in fact get an answer.

PS2: What does this have to do with PC Software and Hardware?

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Tue Jul 24, 2007 1:34 pm View user's profile Send private message Visit poster's website
Kristof Mertens
New registered user
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Joined: 24 Jul 2007
Posts: 6

Post Reply with quote
pcs wrote:
It has been sent today, the status will be updated in the evening.

It took a bit longer due to my vacation, sorry.

PS: You did in fact get an answer.

PS2: What does this have to do with PC Software and Hardware?



Ok thanks!

It's mayby the mistake of my firewal on my pc.


Sorry for the wrong posting


Greetz

Kristof
Tue Jul 24, 2007 1:42 pm View user's profile Send private message
pcs
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Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
Your order is not 60668, it is 60676. it was made again when you changed payment type I think.

Look under the new order, tracking number is there. It was indeed sent yesterday.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Wed Jul 25, 2007 9:47 pm View user's profile Send private message Visit poster's website
Kristof Mertens
New registered user
New registered user


Joined: 24 Jul 2007
Posts: 6

Post Reply with quote
pcs wrote:
Your order is not 60668, it is 60676. it was made again when you changed payment type I think.

Look under the new order, tracking number is there. It was indeed sent yesterday.



My account say me that i have order 60494.


Also the date of order is not correct with the day of order


Greetz
Kristof
Thu Jul 26, 2007 12:29 am View user's profile Send private message
pcs
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Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
You have two orders, check the other one.

Here it is: xxxxxxxxxxx, fedex, one box

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128

Last edited by pcs on Thu Jul 26, 2007 2:07 pm; edited 1 time in total
Thu Jul 26, 2007 10:15 am View user's profile Send private message Visit poster's website
Kristof Mertens
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New registered user


Joined: 24 Jul 2007
Posts: 6

Post Reply with quote
pcs wrote:
You have two orders, check the other one.

Here it is: 861499644554, fedex, one box


https://www.pcs-electronics.com/account_history_info.php?order_id=60494


I have only pay for order order 60494.

I see on my account only one order that i make.



Greetz
Kristof
Thu Jul 26, 2007 11:29 am View user's profile Send private message
pcs
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Joined: 18 Jan 2002
Posts: 3063
Location: Radio Land

Post Reply with quote
I see the problem now, there is another customer with similar name.
I've forwarded this to billing, they will contact you.

Sorry about the confusion.

_________________
Best regards,
Marko - PCS Electronics
--------------------------------------------------------
Turn your PC into a FM radio station!
http://www.pcs-electronics.com
fax +386 4 2316 128
Thu Jul 26, 2007 2:09 pm View user's profile Send private message Visit poster's website
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