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Waiting for payment???
Posted: Tue Jul 24, 2007 1:03 am
by Kristof Mertens
Hello
I have a problem. I order at PCS Electronics have done on 22 June 2007.
Still my status on my account on "waiting for payment" stands.
I have already sent e-mail but i get no answer. What can i do?
Greetz
Kristof
Posted: Tue Jul 24, 2007 1:34 pm
by pcs
It has been sent today, the status will be updated in the evening.
It took a bit longer due to my vacation, sorry.
PS: You did in fact get an answer.
PS2: What does this have to do with PC Software and Hardware?
Posted: Tue Jul 24, 2007 1:42 pm
by Kristof Mertens
pcs wrote:It has been sent today, the status will be updated in the evening.
It took a bit longer due to my vacation, sorry.
PS: You did in fact get an answer.
PS2: What does this have to do with PC Software and Hardware?
Ok thanks!
It's mayby the mistake of my firewal on my pc.
Sorry for the wrong posting
Greetz
Kristof
Posted: Wed Jul 25, 2007 9:47 pm
by pcs
Your order is not 60668, it is 60676. it was made again when you changed payment type I think.
Look under the new order, tracking number is there. It was indeed sent yesterday.
Posted: Thu Jul 26, 2007 12:29 am
by Kristof Mertens
pcs wrote:Your order is not 60668, it is 60676. it was made again when you changed payment type I think.
Look under the new order, tracking number is there. It was indeed sent yesterday.
My account say me that i have order 60494.
Also the date of order is not correct with the day of order
Greetz
Kristof
Posted: Thu Jul 26, 2007 10:15 am
by pcs
You have two orders, check the other one.
Here it is: xxxxxxxxxxx, fedex, one box
Posted: Thu Jul 26, 2007 11:29 am
by Kristof Mertens
pcs wrote:You have two orders, check the other one.
Here it is: 861499644554, fedex, one box
https://www.pcs.si/account_history_info ... r_id=60494
I have only pay for order order 60494.
I see on my account only one order that i make.
Greetz
Kristof
Posted: Thu Jul 26, 2007 2:09 pm
by pcs
I see the problem now, there is another customer with similar name.
I've forwarded this to billing, they will contact you.
Sorry about the confusion.